I have been a computer program developer since the year 2000 and have hundreds of hours of phone tech support experience on all aspects of Microsoft Windows, helping/training people from every level of expertise. I try to simplify the information so it makes sense and then teach to you in a comfortable, non-intimidating manner. Technology can be very intimidating if the person teaching you is giving too much information at one time, and/or is being condescending or talking in a language that is above your knowledge level.

Before computers, I did audio/video sales, installs, and maintenance in the early 1990’s. I also have experience with lighting, audio recording, and karaoke/DJ equipment. I have trained hundreds of people how to use these technologies, I have also taught other installers/trainers how to instruct the end user (customer). You will be in good hands!